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Delivering essay reviews from your queue

Claim requests, leave inline comments, write your summary, and deliver on time.

Updated July 2, 2026


Once your listing is live in the marketplace, review requests start arriving. This guide covers the full workflow from the moment a student pays to the moment they rate your delivered review.

How requests arrive

When a student purchases one of your offerings, you get an email and an in-app notification ("New essay review request") linking to your Review Queue. What happens next depends on your listing type:

  • Individual listing, or a Business organization with only one advisor: the request is auto-assigned straight to you.
  • Business organization with two or more advisors: the request lands in the shared Claimable tab, where any advisor on the team can take it.

Either way, the clock starts at payment — your due date is the payment time plus your offering's turnaround hours, so it pays to open the queue promptly.

Reading the Review Queue

The Review Queue at /dashboard/review-queue has three tabs:

TabWhat it holds
ClaimablePaid requests no advisor has claimed yet (multi-advisor Business teams)
MineRequests you have claimed and are actively working
DeliveredYour last 10 completed reviews, with the star ratings students gave them

Each row shows the essay title, word count, client name, the offering purchased, the price, the turnaround, and the due date — enough to size up a request before opening it. Students can also attach a note when they purchase, so check for context about what kind of feedback they are hoping for.

Claiming a request

In the Claimable tab, click Claim on a request to take it. It moves to your Mine tab and the work is yours: claiming tells your teammates it is handled and tells you the deadline is now your responsibility.

Working in the review workspace

Opening a claimed request takes you to the review workspace, where you read the essay and build your feedback.

One thing to understand up front: you are reviewing a snapshot — an immutable copy of the essay (title, prompt, content, word count) captured at the moment of purchase. If the student keeps editing their essay after buying, those changes do not appear in your view. This keeps the review fair: you review exactly what they paid to have reviewed.

Your feedback has two layers:

  • Inline comments anchored to specific passages of the text. Select the text you want to address and add your comment. You can edit, resolve, or delete comments as your read-through evolves.
  • An overall summary — your big-picture take on the essay: what works, what to prioritize, where to go next. Click Save summary as you draft so nothing is lost.

Strong reviews pair the two: inline comments for line-level craft, the summary for structure and strategy. A summary that just repeats the inline comments feels thin to students.

Delivering the review

When your comments and summary are ready, click Deliver review. The button requires a non-empty summary — Draftl will not let you deliver inline comments alone. On delivery, the request moves to your Delivered tab, the student is emailed, and they can read your summary and every inline comment from their review detail page. Delivery is the finish line: the student cannot see any of your comments or your summary until you deliver, so there is no risk of them reading half-finished feedback while you work.

Deadlines and being on time

Your due date is fixed at purchase: payment time plus the offering's turnaround (1 to 720 hours, whatever you configured). The workspace shows a "Due in X hours" pill that turns red once you are overdue. Late deliveries are flagged, and the student sees a Late badge on the review.

If you find deadlines consistently tight, lengthen the turnaround on your offerings — see Creating your marketplace listing.

Ratings

After delivery, the student can rate your review from 1 to 5 stars with an optional comment. Ratings appear next to each review in your Delivered tab and are averaged into your public listing, where they drive your default sort position in Find a Reviewer. On-time, substantive reviews are the whole growth engine.

For where reviews fit alongside your ongoing advising work, see Marketplace reviews vs. organization clients.